If you’re unhappy with any part of our solution, you want you getting in contact by:
We shall do our best to resolve your issues by the end for the third business day after getting your issue. We will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint if we are unable to resolve your concerns. Complete contact information for the Ombudsman are shown below.
Our last reaction will explain that you have got ultimate recourse to your Financial Ombudsman provider. We’re going to enclose their standard explanatory leaflet should you intend to escalate your problem in their mind. You really need to repeat this within 6 months associated with date of y our response that is final or might not think about your issue after that time.
sunny.co.uk is really a trading title of Elevate Credit Overseas Limited, registered in England & Wales, company number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Overseas Limited is regulated and authorised by the Financial Conduct Authority enrollment quantity 673771.
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